Refund policy

Returns
All sales are final. Please review our size guide carefully before placing your order, as we do not accept returns or offer refunds for incorrect sizing or change of mind.

As a small business producing limited-quantity collections, every order is incredibly important to us! If you have any questions about sizing before ordering, we're always happy to help, just email us at hello@huesclothingco.com, and we'll gladly provide a recommendation.

 

Exchanges
Need a different size? We offer size exchanges within 14 days of delivery, subject to product availability. Customers are responsible for all shipping costs associated with exchanges. We allow one exchange per order.

To be eligible for an exchange, your item must be unworn, unwashed, in its original packaging, with original tags, and accompanied by proof of purchase.

To request an exchange, please email hello@huesclothingco.com with your order number and the size you'd like to exchange for. Once your request is approved, we'll provide instructions on where to send your item.

Please note that hair accessories, including claw clips, are final sale and are not eligible for exchanges due to hygiene reasons.

Items returned without first contacting us to request an exchange will not be accepted.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can make it right.